1. Is there any any charges levied other the price quoted for the product ? Ans Our Prices are inclusive of Packing, Shipping and Taxes. You only pay what is quoted. 2. Unlike other online stores or market places there are no Discounts offered on prices, why ? Ans We respect our discerning customers and wish not to indulge in offering artificial discounts on inflated prices. Our prices are realistic and Fair for the quality of product we offer. We are confident that when compared to any respected vendor our prices will be competitive for equal quality product and for the same price our product quality will be higher. How ever we do pass on cost benefit to our customers where ever,when ever or however possible by offering special Bundle offers. Please refer to the Offers Section.

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1. I am not familiar or comfortable placing orders on line can I buy directly ? Ans Sure You can contact us either on telephone /Whats App or email and we will sort it out. 2. I am confused about selecting the product and using the Discount Coupon can you help? Ans No worries Just contact us on Tel /Whats App and we will assist you. Check our timings in contact page. 3. Can I place an order as a Guest ? Ans Yes you can, but we urge you to register as a member so that its easy for your next purchase plus we will reward our customers with special promotions and gifts etc. 4. Can I buy the product as a Gift ? Ans Sure you can. You have the option to have the product either shipped to your address or any alternative address during your buying process. Please enter the address of the recipient and the contact telephone number. Please send us an email clearly quoting your order no and inform us the Occasion (Birthday, Anniversary etc) along with the date. We will ensure the product is Gift wrapped suitably for the occasion, the price tag is removed and a suitable Greeting Note with your Name is enclosed inside the Gift. We will inform you the courier tracking details as soon the shipment is dispatched so that you can track the shipment and ensure its delivered. Please order well in advance to give us sufficient time to ensure the Gift is delivered on the required date. 5. I want to purchase some bulk supplies do you have special prices? Ans Depending on quantity and the usage (for use or resale), packing etc we may be able to offer you competitive prices. Our priority will be Quality & Service. We are keen to support Non Profit organisations and so can tailor make a suitable low cost good quality product for them. Additionally we will be working on No profit basis for deserving and genuine buyers for Charitable Institutions. 6. I live outside India but want to buy your products for my relatives is it possible ? Ans Sure you can. We have made arrangements for payment collection with an International Credit or Debit card for you to buy easily online at our stores. Do ensure you specify the shipping address in India and we will take care . Please note we deliver only within India

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1. How do I pay for the products I want to buy ? Ans You can either pay thru debit or Credit card or thru Bank Transfer. 2. Can I pay on COD basis (Cash on Delivery Basis) ? Ans Yes COD is available. However please note that this COD facility may not be available for certain Pin Codes. 3. Can I pay with my International Credit card ? Ans We have separate Payment Gateway for Domestic (Indian ) and International Credit Cards. 4. Is the payment transaction secure ? Ans Yes all the payment transactions are secure. Our web hosting and Payment gateway partners are International /MNC With a Robust e-security arrangements in place. Further more they are SSL certified with DCS compliant ensuring your sensitive Data is secure. You will notice when you reach the check out page https\\ a clear indication that the site is secure.

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1. How long will it take to receive the product ? Ans We will be shipping your order within 2 working days after receipt of payment. Our courier partners generally take 2 to 4 working days to deliver the products. Actual time might vary slightly for remote locations and for large parcels. 2. How much will it cost for shipping low value orders ? Ans Nothing. We Ship ALL ORDERS irrespective of value at our cost. ie FREE SHIPPING for all orders. 3. If you ship a wrong product what should I do ? Ans This generally should not happen but in the unlikely event of it happening just contact us we will resolve this. Either we will send you the correct product or if you wish we will refund your funds. It is important that you inform us within 4 working days in detail the issue. We will do all that it takes to resolve it quickly. 4. If I dont like the product can I return the product ? Ans We are trying to serve our customer truly in a honest way with good quality products and fair competitive prices. We make all efforts to provide all product information and images as realistic as possible. We urge our customer to cooperate with us on this. But if for any reason you are keen to return the product you can do so. Do kindly ensure that you return the product unused and packed in original packing with all the documents like invoice etc. The return consignment is to be shipped at your expense within 3 days after receipt of the product. We will refund the funds due to you after deducting a lump sum amount of Rs. 100/- for all orders up to Rs 3000/- and Rs. 200/- for order value beyond Rs 3000/-.

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1. How are you different why should I buy from you ? Ans We are confident Our customers will be delighted with purchase of our Bed Linen in terms of Quality, Choice of weaves and Thread Count and the pleasing designs.Our prices will be a Value for Money for sure. Our products will spell quality in look & feel and will last long. 2. I dont know much about Fabrics so how do I choose the right product ? Ans We under stand, and let me tell you that you are not alone. Most of the Indian consumers either buy on the basis of the Brand or worse purely on Looks and Lowest price basis. We have compiled a brief information in an easy to understand format. It is time you spend a few minutes to get yourself updated.

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1. What is the difference between Bed sheets an Fitted Sheets. Ans One of our young patrons wrote a nice article on this subject please check out our blog. 2. What is the difference between Bed Cover Vs Bed Spread Vs Coverlet ? Ans Luckily our young friend has addressed this issue as well please check out the Blog.

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How do I know what size to buy ? Its starts with actually knowing or measuring your bed /mattress size to decide which size you need. Please refer to our section Size Guide - all information with respect to the Dimensions and special issues to be considered are available

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1. I am confused what to buy can you assist me ? Ans Sure we can assist you. When you are browsing our e-store if you need any assistance just give us a call or send a Whats App message. Please check out our working hours in Contact us section. We will personally attend to your queries to assist you in selecting the product just right for you. If its at Odd hours please leave us message and we will get back to you ASAP. 2. Is there any Check list to assist the buyers ? Ans Please refer to our How to Buy Page where in all the practical issues of How To Buy\ and How NOT to buy is highlighted.

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